We have outlined below a schedule of services we will integrate into a Management Program in close consultation with your Board of Directors.

A Management Executive assisted by a trained Administrative Assistant will be responsible for execution of this Program and the delivery of scheduled services in all areas including Administration and Site Management. Our Executive Team will closely supervise this program and actively assist in its implementation. Additional assistance will be provided by our support staff and outside expertise sought where required.

A discussion of our management approach is provided in our enclosed literature.



We will supervise, control and monitor all aspects of Building Maintenance.

1. We will develop a Preventative Maintenance program directed at preserving the physical plant including both mechanical systems and the structure of the building.

2. We will work to maintain and improve the building's aesthetic standards, carefully evaluating and monitoring staff performance and performance of outside contractors. Working with the Board we will adjust schedules as necessary to best achieve the building's goals and, within budgetary limitations, recommend outside services where appropriate.

3. We will give priority to maximizing the efficiency of the building's Resident Manager. We will closely supervise the Resident Manager's performance and provide support and prompt attention to concerns raised by or through the Resident Manager.

4. We will provide a prompt response to the complaints of residents. A trained assistant will receive calls and will work with staff and contractors to resolve a problem, while promptly communicating with the Management Executive. Our organization is committed to following up on all problems until they are resolved.

5. To achieve these goals, the Management Executive will make frequent visits to the Building.

6. In all cases we will utilize competent contractors and vendors at the best possible prices.